Jandy JXi™ Pool and Spa Heater 400k BTU Q-Series with Bypass Valve
Available in Store | Contact K&J Leisure
Call or Text: (519) 930-2432
Toll-Free: (866)-509-8728
Email: info@kjleisure.com
Jandy JXi™ Pool and Spa Heater 400k BTU Q-Series with Bypass Valve is backordered and will ship as soon as it is back in stock.
Product Description
The Jandy JXiQ400NK 400,000 BTU Natural Gas Pool & Spa Heater combines powerful heating performance with advanced diagnostics and smart controls. Designed for residential inground pools and spas, the JXiQ makes it easier to monitor heater operation, troubleshoot issues and maintain comfortable water temperatures.
The JXiQ400NK features auto-sensing dual voltage, automatically detecting the incoming power supply for easier installation. A unique low gas pressure switch helps prevent ignition when insufficient gas pressure is detected, adding another level of protection to the heater's operating system.
Advanced onboard sensors provide enhanced self-diagnostic capabilities, helping identify potential issues quickly and simplifying heater servicing and troubleshooting.
Built on Jandy's proven JXi platform, the JXiQ features a compact, space-saving design and durable construction designed to help protect internal components from rodents and environmental exposure. An integrated sacrificial anode helps protect susceptible heater components by attracting corrosive elements in the pool water.
For added convenience, the JXiQ can calculate estimated pool heat-up time and provide easy-to-read heater status information through its large onboard display. Compatible smart controls also allow heater information and operation through the iAquaLink® app.
Features
- 400,000 BTU heating capacity for fast pool and spa heating
- Natural gas configuration
- Auto-sensing dual voltage functionality
- Low gas pressure switch helps prevent ignition when adequate gas pressure is not detected
- Advanced sensors provide enhanced self-diagnostics
- Calculates estimated pool heat-up time
- Large onboard display provides at-a-glance operating information
- iAquaLink® connectivity for convenient app-based control and monitoring- Separate Equipment Required
- Integrated sacrificial anode helps protect susceptible components from corrosion
- Compact JXi design helps simplify installation in tight equipment areas
- Durable construction designed to protect internal components
- Suitable for residential inground pools and spas
Specifications
| Specification | Details |
|---|---|
| Brand | Jandy |
| Model | JXiQ400NK |
| Heater Series | JXiQ |
| BTU Input | 400,000 BTU |
| Fuel Type | Natural Gas |
| Application | Inground Pool & Spa |
| Controls | Digital |
| Connectivity | iAquaLink® |
| Voltage | Auto-Sensing Dual Voltage |
| Diagnostics | Advanced Self-Diagnostics |
Frequently Asked Questions
What fuel does the Jandy JXiQ400NK use?
The JXiQ400NK is a natural gas pool and spa heater with a 400,000 BTU heating capacity.
Can the JXiQ400NK connect to iAquaLink?
Yes. The JXiQ platform supports iAquaLink connectivity, allowing convenient heater monitoring and control through the iAquaLink app. Separate Equipment Required
Does the JXiQ400NK have built-in diagnostics?
Yes. Additional onboard sensors provide advanced self-diagnostic capabilities that can help identify and troubleshoot heater issues.
What does the low gas pressure switch do?
The low gas pressure switch helps prevent the heater from attempting ignition when it detects insufficient incoming gas pressure.
What does the sacrificial anode do?
The sacrificial anode is designed to attract corrosive elements in the water, helping protect more vulnerable heater components.
We understand that occasionally, you may need to return a product. To ensure a hassle-free return process, we have implemented the following 30-day return policy.
Eligibility:
All products purchased directly from K&J Leisure are eligible for return, provided they meet the specified conditions outlined in this policy.
Timeframe:
You have 30 calendar days from the date of purchase to initiate a return request. Returns requested beyond the 30-day period will not be accepted.
Return Conditions:
The product must be in its original condition, unused, undamaged, and in its original packaging with all tags, accessories, and documentation included. Products that are damaged, altered, or missing parts due to customer negligence or improper use will not be eligible for return or may be subject to significant re-stocking fees.
Return Process:
To initiate a return, please contact our customer support team via info@kjleisure.com within the 30-day period.
Provide your order details, including the order number, product name, and reason for the return.
Our customer support team will guide you through the return process, provide you with a return authorization (RA) number, and assist you with the necessary instructions.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a traceable shipping method and ensuring appropriate packaging to prevent any damage during transit. It is advisable to retain the shipping receipt and tracking information until the return is processed successfully.
Refunds:
Once the returned product is received, inspected, and deemed eligible for return, we will initiate the refund process. Refunds will be issued using the original payment method used for the purchase.
Please allow 2-5 business days for the refund to reflect in your account, as this may vary depending on your financial institution.
Exchanges and Store Credit:
We do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order. Alternatively, we may offer store credit in certain cases. Please contact our customer support team for more information.
Non-Compliance:
Products that do not meet the aforementioned return conditions may not be accepted or may be subject to a restocking fee at our discretion. In cases where we suspect abuse of our return policy, we reserve the right to deny future returns from the respective customer.
Policy Changes:
We reserve the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
